Active listening is another crucial skill for effective communication as a programme manager. By actively listening to your team members' concerns, feedback, and suggestions, you can demonstrate empathy and understanding while also gaining valuable insights into potential issues or roadblocks that may arise during the course of a project.
One of the key responsibilities of a programme manager is to create a clear and comprehensive plan for each project within their programme. This involves defining the scope of work, setting goals and objectives, establishing timelines and milestones, allocating resources, and identifying potential risks. A good programme manager must be able to think strategically and anticipate any challenges that may arise throughout the course of the project.
A good understanding of the industry in which they work is crucial for programme managers. They must have a solid grasp of best practices and trends in project management, as well as an awareness of potential risks and pitfalls that may arise during the course of a project.